Dr Raj Chopra
Pierre Paslier
Matthew Dobbs
A leader with a proven track record of creating, developing and growing profitability in animal health businesses, having set up his own business and grown it to become the largest in its sector, before managing a successful Private Equity buy-out. Matt continued to manage the growth and operation of the business through PE ownership and subsequently led a successful trade sale.
As an entrepreneurial leader and a CEO from first principals, Matt has experience in all aspects business management and leadership. From developing a results-oriented delivery team, through to focusing on relationships and outcomes with customers and patients, Matts industry leading expertise is in growing healthcare businesses that deliver value for all stakeholders.
Matt's wide network and ability to form strong relationships, give him a unique broad insight into the veterinary, agricultural and companion animal sectors.
Julien Renard
Julien Renard is the CEO and Co-founder of Vetstoria, the industry-leading veterinary booking platform used by over 2500 practices globally to streamline operations, improve customer experience and maximise revenue. As of today, Vetstoria integrates with close to 30 practice management systems across 18 countries and the list is growing.
Prior to becoming an entrepreneur, Julien worked as an emergency veterinarian for many years across Europe and the UK. His current work has been informed by a deep understanding of the unique challenges and potential in pet care with a focus to optimise the pet owner journey through automation and integration.
Dr. Jamie Crittall
Jamie qualified from Bristol Vet School in 1993. He owns two separate UK veterinary practices – one, a family-owned 147-year old multi-branch practice and the other, a 9-year old start-up (which he subsequently sold in December 2018), as well as global healthcare compliance technology company, Virtual Recall.
Co-Founded with fellow veterinarian, Charlie Barton, as a result of their vision to enhance the intimate bond between all owners & their animals. They help vets create more valued customer experiences and drive improved business performance, to deliver better health and financial outcomes. They currently have their patent-pending, communication solution, iRecall® installed in over 1750 practices across three continents. It enables practices to send their clients their own bespoke messages, completely automatically, ensuring every animal and every client receive the appropriate communication - including immediate feedback - every time.
iRecall® sent over 26 million automated and personalized messages by SMS, email & post this year to over 3.5 million clients. helping them to become better informed and more engaged in the health and well-being of their 5.3 million animals, driven by their vets’ recommendations. Improving compliance, adherence and greater practice loyalty, delivering a virtuous value circle. Additionally, iRecall® enhances practices’ digital reputations by capturing over 1 million Net Promoter Scores to date, with an average score of over 80, with promoters encouraged to provide written testimonials and online reviews.
During Lockdown, they developed a new direct-to-consumer solution, OurVet.Shop®. Providing practices with a simple, secure payment gateway to pay for in-clinic services & settling outstanding accounts as well as offering clients a new channel to purchase food and medicines (-including prescription) with home delivery.
Virtual Recall was acquired by Zoetis in July 2020, and Jamie is now Senior Commercial Director within within Zoetis’ newly-formed Digital Practice Services Business Unit.
Jamie also has an all-encompassing knowledge and love for the media, being vet on set for film, tv & commercials for twenty plus years and a 5-year sabbatical in British television. He appeared regularly as a vet on The Big Breakfast; Sky News; BBC1’s The Really Useful Show, and latterly, co-presenting Pet Rescue’s spin off series, Pet Rescuers and Pet Rescue Roadshow. He has radio broadcast countrywide and is a regular speaker at UK veterinary business, technology and marketing seminars, conferences and events. Jamie is a Trustee of the Petplan Charitable Trust. Married with three children and a menagerie of pets and he can often be found mountain biking around the Surrey Hills.
Mark Boddy
David Prien
David founded FirstVet in 2016 and has previously run several pet-related startups in the Nordics, taking them from early stages to exits. Graduated from SSE with a double degree in Business & Retail Management.